Resume - Anthony Marcum

PROFESSIONAL SUMMARY

Experienced technology professional with expertise spanning Systems Administration, Network Infrastructure, and Voice over IP since 2014. Proven track record in designing and implementing MSP and VoIP solutions for enterprise clients. Current certifications in CompTIA A+, Network+, and NetSapiens System Administration. Specialized in maintaining critical network infrastructure, configuring complex firewall rules and VLANs, and delivering comprehensive VoIP solutions. Skilled in Git workflows, and infrastructure automation via Ansible and scripting. Known for a security-first mindset and delivering clean, minimal implementations with a focus on understanding systems at a foundational level. Strong background in sales collaboration, SOW/SLA design, and client-facing technical implementations.

WORK EXPERIENCE

Field Technician

Keystone Cooperative, Lena OH • August 2025 - Present

Maintain Company Network Infrastructure
Install and configure Routers, Switches, Access Points, Servers and Endpoints
Configure Firewall Rules, VLANs, and VoIP Services
Design and implement network architectures
Deploy Gateways, Firewalls, and Security solutions
Manage contractors and monitor building progress

Network Technician

Watch Communications, Lima OH • July 2023 - August 2025

Maintained customer network infrastructure and VoIP services
Installed and configured enterprise networking equipment
Marketed and developed VoIP solutions including NetSapiens platforms
Designed and enforced sales templates for business expansion
Implemented comprehensive NetSapiens solutions

Fiber Technician

MetroNet, Englewood OH • May 2023 - July 2023

Installed fiber optic cable for residential and business services
Performed fiber splicing and located cable breaks
Installed and managed ONTs and Routers
Maintained network infrastructure

Technician

Vyral, Kettering OH • March 2023 - May 2023

Refreshed and imaged business computers
Communicated effectively with clients on technical issues
Set up clients on their business computer systems

EDUCATION

Information Technology

Southcentral Kentucky Community & Technical College (SKYCTC), Bowling Green, KY • August 2014 - June 2026

Earned CompTIA A+ certification, covering hardware, operating systems, troubleshooting, and networking fundamentals
Built hands-on experience assembling, configuring, and repairing PC hardware and diagnosing software and OS issues
Learned C++ programming, including [data structures, object-oriented design, memory management, file I/O]